FAQ: Your Question May Have Already Been Answered
The quickest way to get a response from our staff at Best Online Casinos is to post a question to firstname.lastname@example.org. One of our support staff members will answer your questions or concerns within 24 hours.
Yes. Our reviewers are industry experts who have spent five to 15 years in online gambling. Some of us have worked for online gaming sites in the past. Others have written site reviews and game reviews for a decade or more. All of us are players ourselves.
Each of us has our own expertise. Each of us enjoys certain casino games a bit more, but we bring to this job a wide range of experiences and a general love of the online gambling niche. Our enthusiasm and knowledge shine through in our work.
No, we are not. We don't host games but instead review online casino sites that do. BOC also reviews slots games, along with casino software designers. We provide strategy advice for games of skill like blackjack and poker. We also offer tips for games of chance that increase your odds of winning, such as describing the basic craps bets or baccarat bets with the best odds.
Beyond that, our website provides updates on the latest news stories that affect the online gambling industry. We also have dedicated pages that define and explain the gambling laws in individual U.S. states and sovereign nations around the globe. Our goal is to give readers the key information they need to make good decisions when choosing whether to play at online casinos.
We discuss U.S. state gambling laws on our website, just as we discuss gaming laws by country. It's a misconception that online gambling is illegal in most of the United States. Most U.S. players can play online for real money without legal jeopardy. Even in the states that don't regulate online casinos, law enforcement seldom or ever prosecutes resident players.
It's another misconception that offshore online casinos are not regulated. Outside of Pennsylvania, New Jersey, Nevada and Delaware, most online gambling is unregulated by US authorities. That being said, legitimate offshore online casinos, sportsbooks and poker sites exist. Almost all of these sites are regulated by international gaming agencies. Researching who licenses those sites is part of the research you should conduct before making a deposit.
If you've done research about online gambling in your area and still have questions, we recommend you talk to a certified lawyer in your area. Many have free consultations.
If you have a complaint about a casino site, send them our way. We collect information, so if we see a pattern developing about a rogue online casino, we'll report it in one of our articles. That being said, our mission statement is to point the way to legitimate, reputable online gaming sites. Even bad publicity spreads the name of a blacklisted casino, so we prefer to spend our time discussing good operators.
Readers who have complaints are best served posting them on a player review site like Ask Gamblers. Not only does Ask Gamblers collect player complaints and reviews, but they aggregate them and assign them a score so players can research sites. In fact, casino operators send representatives to the site to talk with customers and handle complaints. Many are resolved in the public forum.