Planet 7 Review
- Dedicated Blog
- Handy No-Deposit Bonus
- Bitcoin and Neteller offered as payment methods
- Website has useful written content on it + blog
- Decent supply of pokies and Progressive Slots
- Withdrawal times are a bit long
- No Live Casino or Poker Product
Planet 7 Review for 2020
Planet 7 Casino markets itself as a sort of out-of-this-world casino, which is just an extension of its brand name and concept. The reality is quite different. It’s a normal casino like all the others, trying to do the same things in terms of offering bonuses, plenty of choice when it comes to games and putting together a good product that means customers don’t have unnecessary hassle, things that don’t work and other complications.
Planet 7 Casino features a good welcome bonus, a decent offering of payment options and enough casino games to fill just about anyone’s personal needs. Those are just some of the things to look forward to. There are also a few quirky extras like on-site written content that explains how things work, a rolling list of recent winners showing you who has won on what and how much and the chance to play the games for ‘play money’ without so much as being logged in.
Let’s go through all the usual checks to see where it scores highly and whether there are some areas needing improvement.
Casino Games at Planet 7 Casino
One of the best parts about Planet 7 Casino is the huge selection of great games they offer. Their games are broken up into four categories: Pokie games, table games, video poker and specialty games. Of the four categories, the Pokie games category is by far the largest with more than 140 games. Here is a breakdown of each game category.
All their games are provided by RealTime Gaming (RTG).
RTG Pokies at Planet 7 Casino
With more than 140 options, Planet 7 Casino’s selection of online pokies has everything you could ask for. Whether you’re looking for a basic Pokie game with little customization or a highly advanced game with tons of pay lines and bonus features, you’ll find it at Planet 7.
Popular games in this category include Santastic!, Lucky Tiger, Hen House, and Wild Wizard. While some of these Pokies games have a bit of a learning curve for new players, there are plenty of simple options available, and the included instructions make it easier to pick up on the rules of the games quickly.
Remember what we said about offering some useful content on how to play different games and so on?
They’ve also done a great job of sorting their pokies in a logical way. You can filter them out by A-Z, Z-A, oldest to newest and by how popular they are, as well as by the value of the (Progressive) Jackpot available. The likes of Texan Tycoon, Dream Run and Rudolph’s Revenge are normally as loaded with cash as the bank account of a Packer family member.
The alternative is to sort them by theme. Some of them include sports, history, luxury, music and cartoons.
The table games section has everything you would expect from a standard casino as well as a few not-so-traditional games. There are multiple varieties of Blackjack and Table Poker, as well as Rummy, War, Baccarat and more. These games will give you a more traditional experience and require a bit more learning (or previous knowledge) than Planet 7’s collection of pokies games.
However, each game has a handy “Help” button in the corner that provides you with everything you need to learn how to play, yet another example of good written content being used to help the user experience.
For some people, playing table games can feel a bit too overwhelming, while pokies can be a little underwhelming!
That’s why Planet 7 offers a wide range of video poker games.
Video poker has been a popular feature in many online and land-based casinos in the past 30 years or so, mainly because it doesn’t put as much pressure on players as table games do in terms of bank management and game strategy.
Planet 7’s video poker section is made up of 16 diverse games, each with their own twist. For huge wins, check out Double Double Bonus Poker or Double Double Jackpot Poker. If you’re looking for something a bit different, Deuces Wild, Sevens Wild, and Aces and Eights are all great choices.
Anything that isn’t a table game or a pokie comes under this category. Just seven are available with Craps and Keno the best known. It would be nice if they added a few more.
Nothing to see here, folks. Planet 7 Oz Casino doesn’t have live dealer games just yet.
Planet 7 Casino Software
As mentioned before, RealTime Gaming (RTG) provides all of Planet 7 Casino’s games. This includes about 200 online pokies, a couple of dozen table games, and 17 video poker games. Click on “Other Games” to find the links to different sections: Pokies/Slots, Table Games, Video Poker, and so on.
Aussie punters can play online Keno and online scratch card games if they click on the Specialty Games link. This section also features Craps, American Roulette, and European Roulette. These games usually are in the table games section, so it might confuse some bettors.
Banking Options at Planet 7 Casino
Being one of the most popular casinos in Australia means catering to the needs and wants of thousands of Aussies, so Planet 7 has covered just about every base when it comes to payment options.
For deposits, Planet 7 gives you a few different options, each with different limits. Here is a breakdown of each of the deposit methods:
- Visa: You can deposit money into your account using a Visa card. This can be done online by choosing the “Deposit” option in your account settings. When depositing money via Visa, you can deposit between 50 AUD and 1,000 AUD per transaction.
- Credit card: Planet 7 accepts credit card deposits from all major companies, including Visa, Mastercard and American Express. To make deposits via credit card, you’ll have to call Planet 7 or contact their live chat customer support. Credit card deposits must be between 50 AUD and 5,000 AUD.
- Cash transfer: To set up a cash transfer with Planet 7, you’ll need to contact them personally to arrange it. Cash transfers can be used to deposit anywhere between 50 AUD and 1,350 AUD per transaction. Avoid this option like you’d avoid the Bondi Beach sun at midday in midsummer. Arranging to set this all up will take time in terms of speaking to the Customer Service agent and even more time in terms of the transfer going through.
- Bitcoin: From the painful (above) to the painless. Bitcoin won’t be everyone’s cup of tea because let’s face it, the concept of a cryptocurrency is new and complicated and many are suspicious of it. But if you use it already, making a deposit using Bitcoin is the quickest, safest and most anonymous way of transferring money.
- E-Wallets: At the moment it’s just Neteller, which is better than nothing, but they could do with adding the likes of Skrill and PayPal in the future.
To request your winnings, go to the “Cashier” tab in the casino lobby and select the “Withdraw” option. It may take up to 5-7 days for your request to be approved or denied, and another seven days for your payment to arrive. Options for requesting your payout include bank wire, bank checks and cash transfer. More withdrawal options are always being added and will appear in the “Withdraw” section of the Planet 7 software.
Bonuses and Promotions at Planet 7 Casino
The nice thing about their bonus structure is that they seem to have a different promo for each different thing you could want to do at the casino. So, making your first deposit gets you a bonus, as does playing a specific new game, as does making a VIP-like deposit.
It’s a bit like being a massive sports fan and going to the rugby game and getting a free burger, going to the racetrack and getting a free T-shirt and hat, and then going to a cricket match and getting your ticket for half-price.
Here’s a summary of what they’re giving away, but as we’ll soon see, it’s not as straightforward as it should be.
|Bonus Type||Benefits to Depositing||Wagering Requirements||Additional Notes|
|Welcome Bonus||200% bonus||30x Playthrough||Bonus Code: WELCOME200|
|No Deposit Bonus||25 AUD bonus without depositing||30x Playthrough|
|New Game Bonus||275% match bonus plus 30 free spins||30x Playthrough||Bonus Code: VALHALLA|
|Casino Deposit Bonus||175% Deposit Bonus||30x Playthrough||Bonus Code: THEWORKS175|
No Deposit Bonus
Does what it says on the tin. You get rewarded without making a deposit at all. Just for registering, you get 25 AUD to use in the casino.
450% Pokies Bonus
It sounds too good to be true, but it really is a promo. Deposit 50 AUD and you’ll get a 450% bonus on your deposit to use on whatever pokies you like. It’s unlimited in terms of how many times you can claim it but just remember that like all bonuses, it does have wagering requirements associated with it.
Planet 7 gets a bit of a rap on the knuckles here, though.
So, remember when Shane Warne was playing? On the one hand he was a bowling genius, a fierce competitor, a great cricketing mind and demon slip catcher. On the other, he was almost always a tad overweight, spent a few too many nights before matches out on the tiles and took part in a few too many other extracurricular activities apart from that.
Same here with Planet 7 and their bonuses. There are some really good ones (we just mentioned one above), they’ve put all their bonus codes in one easy-to-access page so you have all your info on one page and they’ve even provided a step-by-step guide to how to go about claiming different bonuses with the use of codes.
On the other hand, their Promotions Page is unnecessarily vague about how much you can get as a bonus (the amount in cash is vague, not the percentage) for the different promos, including, remarkably, not being totally clear about how much you can actually claim on your welcome bonus on your first deposit. And it’s virtually impossible to find out which games contribute what to the wagering requirements.
Players want quick clarity on what they can get and what the wagering requirements are, so Planet 7 would be well-advised to display that key info in a clearer, more logical way.
You can play most of the games on your mobile as well. You can use all types of smartphones and tablets to do all the other stuff as well, like making deposits and withdrawals, reading FAQs and activating bonuses thanks to their mobile-friendly site.
Customer Support at Planet 7
Great customer support is a cornerstone of Planet 7 Casino. If you ever need to chat with a representative on the phone, you can call them toll-free. They also offer a live chat customer support feature which is great for people who don’t like talking on the phone.
To contact Planet 7’s live chat customer support, click the “Live Chat” button near the bottom of the site. Another huge benefit to Planet 7’s live chat support is that it’s available 24-7, which means you can get your questions answered at any time. Good for those night owls who like to chance their arm in the early hours.
Online casinos deal with your money a lot, so it’s important to have a good customer support team to assist you when you have questions. Planet 7’s customer service is great and always available.
You can also visit their FAQs section where 20 or so of the most obvious questions are answered in a helpful and thorough but easy-to-digest manner.
Safety & Security
Your personal data that goes through the site is fully protected by SSL and all of their games are verified by Gaming Associates, a third-party auditor; they ensure that games work in the way they’re meant to and pay out at the correct RTPs (the average payout compared to what’s wagered on the game).
Their backing of Bitcoin as a valid currency suggests they take these things seriously, which can only be a good thing.
Planet 7 Casino FAQ
You can try but it won’t do you much good. All the Blackjack games available at Planet 7, whether one deck or several, are shuffled after each hand so card counting becomes impossible.
No. Not only are all games instantly available to play but they’re also available to play without using real money and without you even having an account or being logged into it.
Sure does. And they can play using Australian dollars.
A total of 10-14 days using most withdrawal methods as a result of requests first being approved and then processed. Cash-outs using Bitcoin are quicker.
All the types offered at a regular casino and in this case, they’re powered by RTG. That includes pokies (both regular and progressive jackpots), table games and a few specialty games, although they don’t currently offer a live casino.